Shipping policy
At Diavanta, receiving your new pieces should feel just as exciting as choosing them. From the moment you place an order to the day it arrives at your door, we focus on making delivery smooth, clear, and dependable.
All orders placed with Diavanta are delivered within Ireland, the United States, the United Kingdom, Italy, Poland, Spain and France. Every package is carefully prepared and shipped with attention to detail so your fashion finds arrive safely.
Shipping costs for deliveries within Ireland, the United States, the United Kingdom, Italy, Poland, Spain and France are fully covered by us. Our shipping service currently operates exclusively within Ireland, the United States, the United Kingdom, Italy, Poland, Spain and France.
Order Preparation
Before your order leaves our facility, it is carefully checked, packed, and prepared for dispatch.
- Processing time: Orders are prepared within 1–2 business days before shipment.
- Transit time: Delivery typically takes 3–6 business days once the order has been shipped.
- Total delivery time: Most customers receive their order within 4–8 business days.
Our daily order cut-off time is 17:00 (GMT+00:00) Greenwich Mean Time (Dublin), Monday through Saturday.
Orders placed after the cut-off time will begin processing on the next business day.
Order Changes and Cancellations
To process orders quickly, we automatically forward them to our fulfilment partner, often shortly after they are placed.
To request a change or cancellation, please email info@diavanta.com as soon as possible and include your order number. We will do our best to assist, but we cannot guarantee that your order can be changed or cancelled once it has been forwarded to our fulfilment partner. This may apply even before you receive a shipping confirmation.
If we cannot stop your order, you can request a return after delivery in accordance with our Refund Policy. This does not affect your statutory right of withdrawal or other applicable consumer rights.
Tracking Your Delivery
As soon as your order is shipped, you will receive a confirmation email with tracking information. This allows you to follow your parcel and see when it is expected to arrive.
Although we aim to keep deliveries running on schedule, shipping timelines can occasionally shift due to high seasonal demand, transportation delays, or unexpected weather conditions. When delays occur, we continue to monitor the shipment and provide updates whenever possible.
Need Help With Your Delivery
If you have any questions about shipping, delivery updates, or your order status, our team is ready to assist.
Email: info@diavanta.com
We are always happy to help make your shopping experience with Diavanta smooth and enjoyable.